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Refund Policy
Last Updated: 08 Mar 2025
At TechOps Examples, a product of Neuveu Software Private Limited ("Company," "we," "our," or "us"), we strive to provide high-quality services to our subscribers. However, we understand that unforeseen circumstances may arise, and you may need to request a refund. This policy outlines the conditions under which refunds are issued.
1. Eligibility for Refunds
Refunds are applicable only to paid subscriptions purchased directly through TechOps Examples.
Requests for refunds must be made within 48 hours of the original purchase.
Refunds will not be provided for free subscriptions, partial usage, or dissatisfaction after the refund eligibility window has passed.
2. How to Request a Refund
To request a refund, please contact us at [email protected] with the following details:
Your full name
The email address associated with your subscription
Date of purchase
Reason for the refund request
Our support team will review your request and respond within 3 business days.
3. Processing Time & Deductions
Refunds will be processed within 15 business days from the date of approval.
Any refund issued will be subject to deductions based on applicable local taxation norms, including GST deductions as per Indian regulations.
Refunds will be credited to the original payment method used for the transaction.
4. Non Refundable Scenarios
Refunds will not be granted in the following situations:
Requests made beyond 48 hours of the purchase date.
If the subscription was canceled but already used to access premium content.
5. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page, and significant changes may be communicated via email.
6. Contact Us
For any questions or refund related inquiries, please reach out to us at [email protected].
By purchasing a paid subscription, you acknowledge that you have read and agree to this Refund Policy.